Customer- Centred, Service-Oriented, Make a Technical Visit On Clinical Users in Shanghai
Date: 2009-08-29
August 24 to 26, 2009
According to our company's arrangement and invited by one local distributor in Shanghai, our technical manager Zeng made a three-day technical support for our first-line clinical users in Shanghai area.
This is mainly aimed at visiting local primary users who are using our product bacterial vaginosis (BV) test kit. Throughout the process we found some problems in actual clinical test. In addition to our product quality assurance, there are several factors aspects detection results in vitro diagnostic. Many different aspects, which seem simple, but in fact there is a lot of skills and experience. A small error enough to change the inspection results. With the development in-vitro diagnostic technology, front-line technical support is more and more important.
This is mainly aimed at visiting local primary users who are using our product bacterial vaginosis (BV) test kit. Throughout the process we found some problems in actual clinical test. In addition to our product quality assurance, there are several factors aspects detection results in vitro diagnostic. Many different aspects, which seem simple, but in fact there is a lot of skills and experience. A small error enough to change the inspection results. With the development in-vitro diagnostic technology, front-line technical support is more and more important.
Encode Medicine will be as always provide personalized service to clinical users and solve practical problems. We will create a better marketing technology service platform for our dealers.
